Privacy Policy

At CAR PARKING AIRPORT LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, email address, phone number, billing details, and booking information.
Payment Information: Processed securely through our payment providers (e.g., Stripe). We do not store full credit/debit card details.
Booking Details: Vehicle information, travel dates, and airport location.
Technical Information: IP address, browser type, operating system, and device information.
Cookies & Tracking: Data collected via cookies to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect for purposes including:

To process and confirm your bookings.
To provide customer support and respond to inquiries.
To send important updates related to your reservation.
To detect and prevent fraud or unauthorized transactions.
To improve our website, services, and customer experience.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers: With parking operators, payment processors, and IT support who help us deliver our services.
Legal Requirements: When required by law, regulation, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred.

All third-party partners are required to comply with data protection regulations.

4. Data Security

We implement strict security measures to protect your data, including encryption, firewalls, and secure server hosting. While we take all reasonable steps to safeguard your information, no online transmission or storage can be guaranteed 100% secure.

5. Your Rights (UK & EU GDPR)

Under data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data where applicable.
Object to or restrict certain processing activities.
Request a copy of your data in a portable format.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us (details below).

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve our services. You can manage or disable cookies in your browser settings, though some features of our site may not work correctly without them.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Transfers

If we transfer your data outside the UK/EEA, we will ensure appropriate safeguards are in place to protect your information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

CAR PARKING AIRPORT LTD
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@carparkingairport.co.uk
Phone: 020 3411 1142