Privacy Policy

Last updated: May 2026

At Airport Car Parking, we prioritise the confidentiality of every traveller. This policy outlines how we manage your personal information in strict accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the 2026 Data Use and Access Act (DUAA). By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Airport Car Parking provides online booking services for airport car parking across the United Kingdom. For the purposes of data protection laws, Airport Car Parking acts as the data controller, meaning we determine how and why your personal data is processed. Our registered company number is 16667038, registered in England and Wales.

2. Data Controller & Accountability

Airport Car Parking acts as the Data Controller. We are responsible for deciding how your data is processed to facilitate your airport parking reservations. When you use our website or make a booking, we may collect personal information including your full name, email address, telephone number, billing address, vehicle registration number, payment details, and booking details related to your parking reservation. We also auto-collect technical information such as IP address, browser type, device information, website usage data, and cookies and analytics data.

3. Information We Collect — The Minimum Necessary Rule

  • Identity & Contact: Full Name, Email Address, and Phone Number.
  • Vehicle Specifics: Vehicle Registration Mark (VRM), Make, and Model — required for ANPR entry at parking facilities.
  • Travel Details: Departure/arrival dates and flight numbers.
  • Payment Security: PCI-DSS compliant encryption is used. Full credit card details are NOT stored on our servers.

4. Lawful Basis for Processing

  • Contractual Necessity: To fulfil your parking reservation.
  • Recognised Legitimate Interests: For fraud prevention, website security, and improving the parking network.
  • Consent: For optional travel deals and marketing communications (revocable at any time).

5. Data Sharing

  • Parking Operators (e.g., approved parking providers) for vehicle recognition and entry via ANPR.
  • Technical Partners: Secure hosting and email delivery services (UK/EEA based).
  • Legal Authorities: Only when mandated by UK law or for Penalty Charge Notice (PCN) resolution.
  • Data is never sold to third parties for marketing purposes.

6. Your Data Rights (UK GDPR)

  • Right to Portability: Move your booking data to another provider.
  • Right to Erasure: "Right to be Forgotten" after your travel is complete.
  • Right to Object: Stop use of data for automated profiling or marketing.
  • Right of Access: Receive a copy of every data point held about you within 30 days.
  • Right to Rectification: Correct any inaccurate personal information we hold.
  • Right to Restrict Processing: Limit how we use your data in certain circumstances.

7. Cookies & Tracking

We use essential cookies to keep your booking session active, and anonymised tracking for website analytics. Your data is not used to train external generative AI models. You may manage your cookie preferences at any time via your browser settings.

8. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, data is securely deleted.

9. International Transfers

If any personal data is processed outside the UK, it is protected by International Data Transfer Agreements (IDTA) or UK Adequacy Regulations to ensure the same level of protection applies.

10. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for their content or practices.

11. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: info@carparkingairport.co.uk | +44 20 8098 2540 | 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Questions about this policy?

If you have any questions about this policy, please contact our team.